Support Information

  1. What the heck is a HEDJAK?

HEDJAK is short for “Head Jacket."

HEDJAK is new type of hoodie with a knit hat

attached. 

  2. Is HEDJAK machine washable?
Yes. We recommend washing in cold water and drying on cool or see washing instructions on the label.

  3. Can the hat come off? 
NO! The hat is attached! 

  4. Is HEDJAK patented?
Yes, HEDJAK has been awarded multiple US Patents.

  5. What is HEDJAK made of? 
It is 60% Cotton & 40% Polyester.

  6. Does HEDJAK come in Big and Tall sizes? 
Not yet but we are working on it.  Stay tuned!

  7. Does HEDJAK have youth sizes?  
Not yet but we are working on it.  Stay tuned!

  8. Do you ship internationally? 
Yes, we will ship to anywhere in the world! 

  9. Where is HEDJAK located ? 
We are located in the suburbs of Chicago, Illinois.

  10. My order is a gift. Do you ship with order packing slip? 
We can send the packing slip to the billing address if requested.

  11. How fast do you ship? 
We will ship same day if ordered before 2pm CST,
Monday through Friday.  

  12. Can I order large quantities?
Absolutely! Please contact us directly on large orders.

  13. Do you accept returns or exchanges? 
Yes!  We want you to be 100% satisfied.  As long as the jacket is returned in its original condition,
within 30 days of purchase, we will exchange it for different size or issue a full refund.  
Contact us prior to return so we can provide a shipping label. 

  14. How do I know what size to get? 
Check out our sizing chart and pick the size that fits you.

​

  15. Is HEDJAK made in America?

HEDJAK is currently made by a reputable manufacturer in China. This manufacturer is known 

in the garment industry for their quality. ​​​